FAQ

Q: How should I care for my shapewear?

A: If you machine wash, only use cold water and do not dry. If shapewear comes with plastic straps attached detach them before wash, if you do not you will risk the longevity of the shapewear. If you choose to leave the plastic straps on do not Machine wash, only hand wash in cold water and let air dry. 

Q: How do I know what style is best for me?

A: Depends on the occasion, everyday wear, going out, evening gown, or surgery. If you need additional help feel free to contact us by email.

Q: If my product is damaged or faulty before it gets to me, what should I do?

A: Immediately take pictures of product damage and send to us by email so that way we can start working on a exchange for you. If you wait till after 7 days of receiving goods, we have the right to deny exchange.

Please Note:We highly recommend measuring yourself with measuring tape before you purchase to get the exact size you need. 

*Please order in ample time to make sure you have your fajas or shapewear in time in case you are scheduled to have surgery and don’t have your garments in time. 

*Our Shapewear runs small in most styles besides the venus set. We highly encourage you to use the size chart, your exact measurements or order a size up. Shapewear will stretch into place once fully on and is meant to be taught and fitted to contour and compress your body. It should never be extremely loose that means that specific size is too big for you. 

*Shapewear is great for Postpartum bellies and ladies that undergo surgery.